Terms & Conditions
Introduction
Welcome to Marilex Diamonds.
By accessing or using marilexdiamonds.com, you agree to these Terms & Conditions. We encourage you to review them carefully before browsing our website or placing an order.
Use of Our Website
Marilex Diamonds provides this website for personal, non-commercial use. You agree not to use the site for any unlawful purpose or reproduce, distribute, or misuse any content, imagery, designs, or materials without prior written consent.
Intellectual Property
All product designs, images, logos, graphics, product names, written content, and branding displayed on this website are the exclusive property of Marilex Diamonds.
No content may be copied, reproduced, modified, distributed, or used for commercial purposes without our prior written permission.
Product Information
We strive to present our collections as accurately as possible. Due to variations in photography, lighting, screen settings, and the natural characteristics of diamonds and gemstones, slight differences in color, size, and appearance may occur.
Many of our pieces are handcrafted and made to order. Subtle variations are a natural part of the creation process and contribute to the individuality of each design.
Orders & Billing
We reserve the right to accept, limit, refuse, or cancel any order at our discretion.
By placing an order, you agree to provide accurate and complete billing, shipping, and contact information.
If you need assistance with an existing order, please contact us promptly at support@marilexdiamonds.com.
Custom Designs & Made-to-Order Pieces
Many Marilex Diamonds creations are made to order or produced through a custom design process.
By approving custom design elements, including sketches, renderings, CAD models, stone selections, or specifications, you acknowledge and accept the final design details prior to production.
Once production has begun, custom and made-to-order pieces cannot be modified, canceled, returned, or exchanged.
Shipping
Production timelines vary depending on the design, materials, and complexity of each piece.
Estimated lead times are provided when available and additional details can be found in our Shipping Policy.
While we make every effort to meet estimated timelines, delays related to shipping carriers, weather, or circumstances beyond our control may occur.
Returns & Exchanges
Please review our Returns & Exchanges Policy for complete information.
Due to the made-to-order nature of our jewelry, all sales are final.
Third-Party Services
Our website may include links to third-party websites, applications, or services. Marilex Diamonds is not responsible for the content, policies, or practices of those third parties.
Limitation of Liability
Marilex Diamonds shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or products purchased through it.
All products are provided as described and intended for normal wear and use.
Text Messaging Terms
By opting in to receive SMS communications from Marilex Diamonds, you agree to receive recurring automated marketing and informational text messages at the mobile number provided.
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP to any text message. Reply HELP for assistance or contact support@marilexdiamonds.com.
Marilex Diamonds is not responsible for delayed or undelivered messages.
Consent to receive text messages is not required as a condition of purchase.
Privacy
Your personal information is collected and handled in accordance with our Privacy Policy.
Changes to These Terms
Marilex Diamonds reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of this website following any updates constitutes acceptance of the revised Terms & Conditions.
Contact
For questions regarding these Terms & Conditions, please contact us at:
