Privacy Policy
Introduction
This Privacy Policy explains how Marilex Diamonds collects, uses, and protects your personal information when you visit marilexdiamonds.com or make a purchase.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, billing and shipping addresses, payment information, and any details submitted through customer inquiries, custom design requests, or orders.
We also collect certain technical information automatically, including your IP address, browser type, device information, and browsing activity to help us understand how visitors use our website and improve the overall experience.
How We Use Your Information
We use your information to:
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Process and fulfill orders
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Communicate with you regarding purchases, inquiries, and custom projects
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Verify transactions and protect against fraud
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Provide customer support
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Improve our website, products, and services
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Send marketing communications, product updates, and exclusive offers if you choose to receive them
You may unsubscribe from marketing communications at any time.
Cookies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and understand how visitors interact with our website.
You may disable cookies through your browser settings. Please note that certain features of our website may not function properly if cookies are disabled.
Sharing Your Information
We share personal information with trusted third-party service providers who help us operate our business.
These providers may include payment processors, shipping carriers, website hosting platforms, analytics providers, customer support tools, email marketing platforms, and fraud prevention services.
We share only the information necessary for these providers to perform their services and require them to protect your information appropriately.
We do not sell your personal information.
SMS Communications
By providing your mobile phone number, you consent to receive text messages from Marilex Diamonds regarding order updates, customer support, appointment reminders, promotional offers, and marketing communications.
Message frequency may vary. Message and data rates may apply. Consent to receive text messages is not a condition of purchase.
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at support@marilexdiamonds.com.
We do not sell, rent, or share your mobile information with third parties or affiliates for their marketing or promotional purposes.
Security
We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
While no method of electronic transmission or storage is completely secure, we strive to safeguard your information using commercially reasonable measures.
Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us directly.
You may also opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us at the email address below.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.
Any updates will be posted on this page, and continued use of our website constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at:
