Returns & Refunds

At Marilex Diamonds, each piece is thoughtfully crafted to order using carefully sourced diamonds, gemstones, and precious metals. Because every item is made specifically for you, all sales are final.

We are unable to accept returns, exchanges, or cancellations once an order has been placed.

If your order arrives damaged, defective, or if you experience an issue with your purchase, please contact our team within 7 days of delivery at orders@marilexdiamonds.com. We are committed to ensuring your experience with Marilex Diamonds meets the highest standards and will work with you to resolve any concerns.

Please note that slight variations in gemstones, diamonds, and handcrafted details are a natural characteristic of custom and made-to-order fine jewelry and contribute to the uniqueness of each piece.

By placing an order with Marilex Diamonds, you acknowledge and agree to these terms.